Hancock B10 Bamboo Brush for wok cleaning

Next working day delivery (cut off time 1pm)

The customer will in the event of agree cancellation indemnify the Company in full against all expense and loss incurred up to the time of cancellation in accordance with the following formula namely:

The customer cancels after the Goods have left the Company's warehouse but before they have been unpacked by the customer a charge of Twenty percent (20%) of the invoice value will be charged plus any carriage charges incurred by the Company at the time of cancellation.

If the customer cancels after the Goods have left the Company's warehouse and the goods they have been unpacked by the customer a charge of Twenty Five percent (25%) of the invoice value will be charged plus any downgrading amount necessary together with any carriage charges incurred.

If we have sent the wrong product, which does not match the description on your invoice, you can return it to us for an exchange. We will refund the cost of postage where applicable.