Buffalo Energy Saving Manual Fill Water Boiler

Heating water for teas and coffees can be very expensive, especially when energy prices are high. Whether you're running a charity, a church, a snack van or a café, the cost of boiling drinking water can really hit your bottom line, especially if demand is high.

The  Buffalo energy saving water boiler can make a real reduction in these costs. With its clever insulated double-walled stainless steel construction, the boiler can save you up to 60% on energy use in comparison to traditional single-skinned boilers. Not only does this save money - it reduces your environmental impact too.

The insulated design means the water gets up to serving temperature faster (around 6 minutes faster than non-insulated models) so you can start serving even sooner than before. It also provides less heat drop-off, so even when switched off, the water temperature only drops around 18°C over the course of two hours - a real example of the Buffalo water boiler's impressive insulation.

The improvements to efficiency don't impact the performance or practicality of the water boiler at all - you still get all the great features you'd expect from Buffalo professional water urns. From the heavy duty construction and easy-clean design, to the thermal safety cut-off, the boiler provides all the reliability, performance and day-to-day user-friendly operation you need to make every service a success.

• 10 Litre Dimension :538(H) x 330(W)mm
• 20 Litre Dimension: 587(H) x 380(W)mm
• 30 Litre Dimension: 585(H) x 490(W)mm
• 40 Litre Dimension: 644(H) x 490(W)mm

1-3 working day delivery apply within UK Mainland only

DPD Delivery services in Scottish Highlands & Island as follow :

Aberdeen AB31 - AB35 Two Day
Aberdeen AB41 - AB54 Two Day
Northern Highlands AB36 - AB38 Two Day
Northern Highlands AB55 - AB56 Two Day
Argyll FK17 - FK21 Two Day
Glasgow G83 Two Day
Guernsey GY9 Two Day
Northern Highlands HS1 - HS9 2-4 Days
Isle of Man IM (ALL) Two Day
Northern Highlands IV (ALL) Two Day
Arran KA27 Two Day
Argyll KA28 Two Day
Northern Highlands KW0 - KW14 Two Day
Orkney Shetland KW15 - KW17 2-4 Days
Argyll PA20 - PA78 Two Day
Dundee PH15 - PH18 Two Day
Northern Highlands PH19 - PH29 Two Day
Northern Highlands PH32 - PH33 Two Day
Northern Highlands PH45 - PH48 Two Day
Argyll PH30 - PH31 Two Day
Argyll PH34 - PH44 Two Day
Argyll PH49 - PH99 Two Day
Orkney Shetland ZE (ALL) 2-4 Days

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.