Buffalo G107 Graphite Grey Soup Kettle

Serve tasty, hearty homemade soup with this grey soup kettle from Buffalo. With enough room to hold up to 10 litres, the kettle offers a huge capacity - making it ideal for keeping up with demand in busy buffets, farm shops, events or cafes.

By using a bain marie style wet heat, the Buffalo soup kettle gently warms food without the risk of burning or drying it out. The gentle heat also ensures the soup's delicious flavours and textures are retained, all the while keeping the soup ready to serve at a moment's notice.

The kettle is highly versatile too. You're not just limited to high-margin soup - the kettle can hold almost any wet foods, from curry and chilli to beans and Bolognese. This allows you to offer vast menu choices which draw customers in and keep them coming back for more.

Pair up with a chalk board for maximum merchandising opportunity!

Please note: does not cook food - warming function only.

Next working day delivery (cut off time 1pm)

We always endeavour to deliver the item ordered in as quick a time as possible. Delivery is usually made within 1-2 working days. For one item, to this end we use ROYAL MAIL Tracked 24 service. Royal Mail generally manage to keep their promises on such things, but we are always in their hands once the goods have left our warehouse. For this reason we never give a 100% guarantee of any particular delivery time and delivery time is NEVER a specific term or condition of your contract with us. In the rare event that a delay occurs in your item being delivered, ROYAL MAIL have specific procedures and timescales for investigating lost or delayed parcels. We CANNOT short circuit that procedure and unfortunately you will have to abide by their terms. If you want a replacement item to be sent out before their investigations and procedures are complete, you will have to pay for it as a separate transaction and a refund will be given when the procedures are complete and the original item is declared lost.

For parcels exceeding 610mm in length, we use DPD next working days service, and this service apply within UK Mainland only. The following post codes are despatched on a 48 hours service:

Aberdeen AB31 - AB35 Two Day
Aberdeen AB41 - AB54 Two Day
Northern Highlands AB36 - AB38 Two Day
Northern Highlands AB55 - AB56 Two Day
Argyll FK17 - FK21 Two Day
Glasgow G83 Two Day
Guernsey GY9 Two Day
Northern Highlands HS1 - HS9 2-4 Days
Isle of Man IM (ALL) Two Day
Northern Highlands IV (ALL) Two Day
Arran KA27 Two Day
Argyll KA28 Two Day
Northern Highlands KW0 - KW14 Two Day
Orkney Shetland KW15 - KW17 2-4 Days
Argyll PA20 - PA78 Two Day
Dundee PH15 - PH18 Two Day
Northern Highlands PH19 - PH29 Two Day
Northern Highlands PH32 - PH33 Two Day
Northern Highlands PH45 - PH48 Two Day
Argyll PH30 - PH31 Two Day
Argyll PH34 - PH44 Two Day
Argyll PH49 - PH99 Two Day
Orkney Shetland ZE (ALL) 2-4 Days

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.