Next working day delivery (cut off time 1pm)
We always endeavour to deliver the item ordered in as quick a time as possible. To this end we use ROYAL MAIL Tracked 24 service. Royal Mail generally manage to keep their promises on such things, but we are always in their hands once the goods have left our warehouse. For this reason we never give a 100% guarantee of any particular delivery time and delivery time is NEVER a specific term or condition of your contract with us. In the rare event that a delay occurs in your item being delivered, ROYAL MAIL have specific procedures and timescales for investigating lost or delayed parcels. We CANNOT short circuit that procedure and unfortunately you will have to abide by their terms. If you want a replacement item to be sent out before their investigations and procedures are complete, you will have to pay for it as a separate transaction and a refund will be given when the procedures are complete and the original item is declared lost.Next working day delivery (cut off time 1pm)
