Prodis XD380 Single Door Commercial Display Fridge

The Prodis XD380 Single Door Tall Display Fridge is a powerful and stylish solution for showcasing chilled products in any commercial setting. With a spacious 380L capacity, energy-efficient features, and sleek modern design, it's perfect for cafés, convenience stores, bars, and food retailers.

Now available in a black finish and with an optional left-hand hinged door, the Prodis XD380 commercial upright display fridge offers even greater flexibility to match your branding and layout requirements.

Key Features:

• Available in Black or White Finish
  Choose between a classic white or a sleek black exterior to suit your business décor.
• Left-Hand Hinge Option Available
  Ideal for layouts where a right-hand opening is not practical – contact us to select the hinge orientation that works best for you.
• Generous 380L Capacity
  Perfect for drinks, dairy, and chilled pre-packed goods.
• Fan-Assisted Cooling System
  Ensures consistent internal temperatures from top to bottom.
• Double Glazed Glass Door (Lockable)
  Improves insulation while providing a clear view of contents and added security.
• Bright LED Internal Lighting
  Energy-saving lighting that enhances product visibility.
• Adjustable Shelves
  Reconfigure your display space to suit your product mix.
• Temperature Range: +2°C to +10°C
  Maintains optimal chill for food safety and freshness.

Tailored for Commercial Environments

Built to withstand daily use in busy commercial settings, the Prodis XD380 features a durable powder-coated body, easy-clean surfaces, and simple plug-and-play setup. Whether you’re stocking cold drinks, snacks, or grab-and-go meals, this upright display fridge delivers performance you can rely on.

Ideal For:

• Retail stores
• Coffee shops
• Service stations
• Bars and pubs
• Hotel snack areas
• Event catering

Technical Specifications:

• Model: XD380
• Model: XD380LH (Left hand hinged)
• Model: XD380K (Black version)
• Capacity: 380 litres
• Dimensions: 595mm (W) x 600mm (D) x 1850mm (H)
• Cooling Type: Fan-assisted
• Temperature Range: +2°C to +10°C
• Shelving: Adjustable wire shelves
• Door Type: Double-glazed, hinged (LH or RH available)
• Finish: White or Black
• Lighting: LED internal
• Plug Type: Standard 13 amp

Why Choose the Prodis XD380?

✔ Stylish black or white finish
✔ Customisable door hinge
✔ Commercial-grade reliability
✔ Great internal visibility
✔ Backed by a 1-year parts & labour warranty

Please note, we no longer deliver to the following postcode areas due to courier limitations and delivery challenges:

Scotland & Northern Highlands / Islands:
KW1–KW14, AB31–AB38, AB40–AB56, IV1–IV28, IV30–IV32, IV36–IV40, IV52–IV54, IV63, IV41–IV49, IV51, IV55–IV56, PA21–PA38, PA41–PA49, PA60–PA78, PH4–PH41, PH49, PH50, HS1–HS9, KA27–KA28.

Northern Ireland: BT1–BT94.

Isles & Crown Dependencies:
IM1–IM9 (Isle of Man), GY1–GY10 (Guernsey), JE1–JE5 (Jersey), ZE1–ZE3 (Shetland), PO30–PO41 (Isle of Wight), TR21–TR25 (Isles of Scilly).

All other non-UK-mainland postcodes (including those that serve remote or island communities).

Delivery Information (UK Mainland)

Orders placed before 2pm will leave our supplier (Prodis) warehouse the same day, orders placed after 2pm will be dispatched on the following day.

Depending on the delivery postcode and product availability our supplier(Prodis) standard delivery service is 3-5 working days, larger items may carry a longer lead time. Lead times of products are indicated at the top of each product page.

Delivery Service

Our supplier (Prodis) standard delivery is a 3-5 working day, kerbside service, on larger items our supplier (Prodis) will contact you by text or call to arrange delivery on the phone number provided at the checkout process. The booking in team will be able to advise a delivery date but will not be able to offer a time slot, our standard delivery times are between 7am and 6pm.

All deliveries are made on 18 tonne vehicles, if there are height or weight restrictions to the delivery address please inform us before the order is placed.

Delivery & Claims Policy
Customer Responsibilities

Delivery Access & Handling
It is the customer’s responsibility to ensure that conditions at the delivery premises (e.g., door way access, mobility, assistance for lifting) allow for safe delivery.

Claims for Damage or Shortages
Any visible damage or missing items must be clearly signed for as “Damaged” or “Short Delivered” upon receipt.

Claims signed as “Received in good condition” or “Unchecked” are invalid. Once signed that way, any subsequent claims will be rejected.

Claims must be filed within 24 hours of delivery. Claims filed after this period may not be accepted under the warranty or for courier liability.

This aligns with standard industry practices where only claims noted at the time of delivery or reported immediately are considered valid.

This policy protects both the customer and the company:
It ensures that any damage or shortage is reported while goods are still in the delivery environment, preserving evidence and enabling a fair resolution.

It aligns with legal standards and courier policies, maintaining trust and operational efficiency.

Sale and Installation
All products are sold on a supply-only basis.
Installation, commissioning, and positioning are not included .

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.