Thunder Group SEJ2000 30 Cup Rice Warmer

Keep your rice warm, fresh, and ready to serve with the Thunder Group SEJ2000 30 Cup Stainless Steel Rice Warmer. Designed for commercial use, this durable rice warmer is ideal for restaurants, buffets, catering services, and busy kitchens. With a large 30-cup capacity, it holds a generous amount of cooked rice and maintains optimal serving temperature for hours without drying or burning.

Crafted with a stainless steel exterior, the SEJ2000 not only provides a sleek, professional look but also ensures long-lasting durability and easy cleaning. The non-stick inner pot prevents rice from sticking, making both serving and cleanup effortless.

Perfect for high-volume food service environments, the Thunder Group SEJ2000 is a reliable and efficient solution for keeping rice warm and ready throughout service.

Key Features:

• 30-cup capacity – Holds up to 60 cups of cooked rice
• Durable stainless steel body – Easy to clean and built to last
• Non-stick inner pot – Prevents rice from sticking or burning
• Keeps rice warm for hours – Maintains ideal serving temperature
• Commercial-grade quality – Ideal for restaurants, catering, and buffets
• Model: SEJ2000
• ETL Listed for safety and performance
• Dimension: 350x350x350mm
• One year part and labour warranty 

Common Uses:
Rice warmer for Chinese restaurants, sushi bars, catering companies, buffet lines, and other foodservice operations.

Delivery
DPD Next Day Service / Cut off time 3PM

🚚 DPD UK Delivery Services
Next Day Services

DPD Next Day – delivery by end of next working day.

DPD Saturday & Sunday – available in many UK areas.

Two-Day & Economy Services

DPD Two-Day – for larger/heavier parcels or where next-day isn’t essential.

DPD Offshore – delivery to Northern Ireland, Scottish Highlands & Islands, Isle of Man, and Channel Islands (slightly longer timescales).

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.