London Wok RSL14 14" Superlight Carbon Steel Wok – 765g

RSL14 Superlight 14-Inch Carbon Steel Wok

The London Wok RSL14 combines traditional carbon steel performance with an exceptionally light 765g body. It is designed to reduce wrist strain during repeated tossing and stir-frying in Chinese takeaways, restaurants and other fast-paced kitchens.

Why choose the RSL14?

• Only 765g for easier handling during long services
• 14-inch diameter balances capacity with control
• Carbon steel construction responds quickly to heat changes
• Round-bottom profile suits commercial gas wok burners
• Wooden handle provides a comfortable, controlled grip

Specifications

• Model: RSL14
• Diameter: 14 inches
• Weight: 765g
• Material: Carbon steel
• Base: Round bottom
• Handle: Wooden

Compatibility and care

Use on a commercial wok burner or a compatible gas setup with secure support. It is not intended to sit directly on a flat induction, ceramic or electric hob. Season before use, hand-wash, dry immediately and lightly oil after cleaning.

Royal Mail’s Tracked 24® Cut of time 3 PM

📦 Delivery Aim

Royal Mail’s Tracked 24® is their premium next-day tracked parcel delivery service within the UK. Next working day delivery after posting (including Saturdays). It’s an aim, not a guarantee — most parcels arrive next day, but not 100%.

⏰ Delivery Times

Monday to Saturday, usually by 4:30 pm for most addresses.
Rural / remote areas may receive deliveries later in the day.

📍 Postcode Coverage

Tracked 24 is available for almost all UK postcodes.

Some remote locations (e.g. Scottish Highlands, islands, Isle of Man, Channel Islands, BFPOs) may take longer than next-day.

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.