London Wok EW13 – 13" Round Bottom Wok (33 cm)

London Wok EW13 – 13" Round Bottom Wok (33 cm)

The London Wok EW13 is a traditional 13-inch (33 cm) round bottom wok designed for authentic Asian-style cooking. Made from durable carbon steel, it heats quickly and distributes heat evenly, making it ideal for high-temperature stir-frying. The classic round-bottom design allows ingredients to be easily tossed and moved across different heat zones, helping to create the distinctive wok hei flavour found in professional kitchens.

Perfect for use with gas hobs and wok burners (with a wok ring), this versatile wok is suitable for stir-frying, shallow frying, steaming, braising, and sautéing. Over time, the carbon steel surface develops a natural seasoned patina, improving its non-stick performance and enhancing flavour.

If you are looking for more traditional woks, explore our full range of round base woks suitable for professional kitchens and home cooking.

• 13" (33 cm) traditional round bottom wok
• Durable carbon steel construction for rapid heating
• Ideal for high-heat stir-frying and Asian cuisine
• Curved base allows easy tossing and heat control
• Suitable for gas hobs and professional wok burners
• Develops natural non-stick seasoning with use

Royal Mail’s Tracked 24® Cut of time 3 PM

📦 Delivery Aim

Royal Mail’s Tracked 24® is their premium next-day tracked parcel delivery service within the UK. Next working day delivery after posting (including Saturdays). It’s an aim, not a guarantee — most parcels arrive next day, but not 100%.

⏰ Delivery Times

Monday to Saturday, usually by 4:30 pm for most addresses.
Rural / remote areas may receive deliveries later in the day.

📍 Postcode Coverage

Tracked 24 is available for almost all UK postcodes.

Some remote locations (e.g. Scottish Highlands, islands, Isle of Man, Channel Islands, BFPOs) may take longer than next-day.

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.