Buffalo DE164 Shatterproof Heat Lamp Bulb E27 250W

Buffalo DE164 Shatterproof Heat Lamp Bulb – E27 250W

Keep your commercial food warmer performing as intended with the Buffalo DE164 replacement heat lamp. This 250W infrared catering bulb has an E27 fitting and is designed for use with the Buffalo DF626 double lamp food warmer.

Its shatterproof construction makes it suitable for professional food-service environments where reliability and safer operation are essential. The lamp directs infrared heat towards prepared food, helping maintain serving temperature and an appetising presentation at buffets, carveries and pass areas.

Key features

• Genuine Buffalo replacement heat lamp
• 250W infrared output for effective food warming
• Standard E27 screw fitting
• Shatterproof design for commercial catering environments
• Compatible with the Buffalo DF626 double lamp infrared food warmer
• Suitable for buffets, carveries, restaurants, hotels and event catering

Product specifications

• Brand: Buffalo
• Model: DE164
• Lamp type: Infrared heat lamp
• Power: 250W
• Fitting: E27
• Construction: Shatterproof glass
• Compatible equipment: Buffalo DF626 food warmer

Complete your food-warming setup

Need the complete appliance? View the compatible Buffalo DF626 Double Lamp Infrared Food Warmer.

Please note: one heat-lamp bulb is supplied. The DF626 has two lamp positions, so order two bulbs when replacing or equipping both lamps.

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.