Buffalo FT692 Commercial Bain Marie with Tap & GN Pans – 21L

The Buffalo FT692 commercial bain marie provides gentle, consistent wet-heat holding for sauces, soups, gravy, curry, beans and other prepared foods. Supplied with four stainless-steel gastronorm pans and matching lids, it arrives ready for use in restaurants, takeaways, cafés, buffets and mobile catering operations.

A front-mounted drainage tap makes emptying the 21-litre water well quick and controlled after service. The stainless-steel construction is easy to wipe clean, while straightforward dial control lets staff set a holding temperature between 30°C and 90°C.

Key features

• 21-litre wet-heat commercial bain marie
• Supplied with 2 × GN 1/3 and 2 × GN 1/6 pans, all 150mm deep
• Includes matching lids and support/divider bars
• Front drainage tap for easier emptying and cleaning
• Adjustable 30°C to 90°C temperature range
• User-friendly dial temperature control
• Overheat protection with reset function
• Durable, easy-clean stainless-steel construction
• Accepts gastronorm pans up to 150mm deep
• Two-year parts and labour warranty, subject to manufacturer terms

Specifications

Frequently asked questions

Are gastronorm pans included?

Yes. The FT692 includes two GN 1/3 pans, two GN 1/6 pans, matching lids and divider bars. All supplied pans are 150mm deep.

Does this bain marie use wet or dry heat?

The Buffalo FT692 is designed for wet-heat operation. The heated water bath provides gentle, even food holding.

What foods can it hold?

It is well suited to hot holding liquid and semi-liquid foods such as soup, gravy, curry, chilli, beans, sauces and mushy peas.

How is the water emptied after service?

The front-mounted drainage tap allows the water well to be emptied in a controlled way, helping simplify end-of-service cleaning.

Cateringbase Ltd – 30-Day Returns Policy

At Cateringbase Ltd, we want you to be happy with your purchase. If you need to return an item, please review the policy below.

1) Returns Window

You may return most items within 30 days of the delivery date.

2) Return Eligibility

To qualify for a return, the item must be:

• Unused and in resaleable condition
• In the original packaging, including all protective inserts, labels, manuals, and accessories
• Free from damage, markings, scratches, stains, or signs of use

We may refuse returns that do not meet these requirements.

3) Non-Returnable Items

For hygiene and safety reasons, the following items may not be returned unless faulty:

• Items that have been installed, used, or modified
• Customised or made-to-order products
• Clearance or final-sale items (where clearly marked)
• Items that cannot be resold due to hygiene or food-contact handling once opened (where applicable)

4) How to Request a Return

To start a return, please contact us within 30 days and provide:

• Your order number
• The item(s) you want to return
• The reason for return (optional but helpful)
• Photos (required if the item is faulty or damaged)

We will confirm your return approval and provide instructions for returning the item.

5) Return Shipping Costs

• If you are returning an item because you changed your mind, you are responsible for the return shipping cost.
• If the item is faulty, damaged in transit, or incorrect, Cateringbase Ltd will cover return shipping (or offer a suitable alternative solution).

We recommend using a tracked delivery service, as we cannot be responsible for returns lost in transit.

6) Refunds

Once the returned item is received and inspected, we will process your refund to the original payment method.

Refunds are typically issued within 5–10 business days after inspection, depending on your bank or payment provider.

Please note:
Original delivery charges are non-refundable unless the item is faulty or incorrect.

7) Exchanges

If you would like an exchange, we can arrange this subject to stock availability. If the replacement item has a different price, we will confirm any balance due or refund owed.

8) Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos of:

• The item
• The packaging
• Any visible damage

We will resolve the issue as quickly as possible.

9) Return Address

Return details will be provided once your return is approved.
Please do not send items back without contacting us first.